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Introducing William Chandler Outside Customer Success

Date July 2022 • in Press Release, Press Releases

We are excited to introduce our North American Policarta Customer Success Representative, William Chandler.

William has been with AFC Materials Group/ Policarta for a little over a year. He brings over 5 years of consumer facing and management experience. He coached his team there on the value of the customer experience – namely, viewing business decisions from the perspective of the customer, “If you were the customer here, would this answer satisfy you?”

William stated he was excited about working at AFC because “our values align in that way and that customer centric perspective has been instrumental in helping me grow AFC / Policarta’s US packaging business.”

While with AFC / Policarta William has been instrumental in the growth of the North America Policarta packaging. Those of you who have worked with him know that he works to ensure your win.

Kevin Dunlea, Global Customer Success leader stated about Will; “Will has been a great addition to our Policarta packaging team. His energy and attitude support our goal of making the customer the hero of the story. We’re excited to welcome Will to the AFC Materials Group family”

Reach out to William to learn more about our Policarta packaging business. William Chandler
Direct Line: (815) 307-1280



In his free time, William enjoys being active bouldering at the climbing gym, connecting with friends, exploring New York City, and trying new restaurants. He is grateful for getting outside and interacting with people again.

About our new North American facility, “The production facility in Lake in the Hills is exciting to me because it represents our commitment to our domestic customers.” William stated, “Having a dedicated facility for our US customers allows us to focus more on their needs and delivering a product that exceeds their expectations, while also reducing lead and transit times which have been exacerbated by worldwide logistical headaches.”

Thank you for your loyal business we are grateful for all our customer relationships.We are excited for what the future hold for Policarta, an AFC Renewable Company.